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Hotel · Vienna · Vienna (Area)

Mercure Wien Zentrum

A 4-star base in Vienna's first district, steps from the action.

  • 10-minute walk to Schwedenplatz tube station
  • 24-hour reception and room service
  • On-site restaurant and bar
8.6 Great 5044 reviews Booking.com 8.6 · 5044 reviews

About

Mercure Wien Zentrum

Mercure Wien Zentrum sits on Fleischmarkt 1A, in the heart of Vienna's first district. The hotel is a 10-minute walk from Schwedenplatz tube station, making it easy to explore the city. The comfortable, soundproofed rooms are equipped with air conditioning and minibars, and guests consistently praise the central location and friendly staff.

The hotel offers a range of practical amenities, including a restaurant, bar, and 24-hour reception. There's also a vending machine, electric vehicle charging station, and luggage storage. With a strong 8.6 guest rating from over 5,000 reviews, this is a reliable choice for a city break.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Central location — Guests highlight the hotel's position near St. Stephen's Cathedral and the opera, with most attractions within walking distance.
  • Helpful staff — The staff are repeatedly described as friendly, kind, and understanding.
  • Good breakfast — Breakfast is praised as above average, with gluten-free options available.
  • Quiet rooms — Rooms are soundproofed, and one guest notes the quiet location in the center.
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Worth weighing

4 to weigh
  • No pets allowed — If you're traveling with a pet, this hotel won't be able to accommodate you.
  • Strict check-in window — Check-in is only from 15:00 to 23:59, which might be inconvenient if you arrive late at night.
  • Parking not included — Parking is available but may incur extra charges; the hotel is in a central area where street parking is limited.
  • Comfort rating slightly lower — The Comfort rating is 7.6, lower than other categories, suggesting some guests found the beds or rooms less comfortable.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Single Room

  • 1 Single bed
  • Heating
  • Air conditioning

Standard Double Room

  • 1 King-size bed
  • Heating
  • Air conditioning

Privilege Double Room

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Snack bar
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Coffee shop
  • Vending machines

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Luggage storage
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Parking & Facilities

  • Parking
  • Electric vehicle charging station
  • Lift
  • Safe deposit box
  • Key card access

Safety & Security

  • Security
  • Smoke detectors
  • Fire extinguishers

Family & Accessibility

  • Children's buffet
  • No smoking on site
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 5044 reviews

Guest-rated 8.6/10 from 5,044 reviews

Booking.com · 8.6 · 5044 reviews
8.6Verified guest

“The staff were understanding and the breakfast was above average, with delicious gluten-free bread. The room was spacious with a very comfortable bed and excellent service overall.”

8.6Verified guest

“A very nice hotel.”

8.6Verified guest

“I booked the Privilege Queen room for two nights and loved the fridge and complimentary sparkling water. The service was excellent.”

8.6Verified guest

“Check-in and check-out were both very efficient.”

8.6Verified guest

“The staff were friendly and the room was clean. It's also very close to the sights in Vienna.”

8.6Verified guest

“Excellent central location, nice rooms and pleasant staff.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Old Town: The hotel is in the first district, so most of Vienna's historic sights, including St. Stephen's Cathedral, are within walking distance.

Opera & concerts: Guests mention the convenience for the opera and concerts, making it easy to reach venues on foot.

Transport: Schwedenplatz tube station is a 10-minute walk away, connecting you to the rest of the city.

Fleischmarkt 1A, Vienna, Vienna (Area), 1010, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
105 rooms

06 — Questions

Frequently asked

Is parking available at Mercure Wien Zentrum?

Yes, the hotel offers parking, along with an electric vehicle charging station.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at Mercure Wien Zentrum.

Does the hotel have air conditioning in the rooms?

Yes, all room types include air conditioning and heating.

Is breakfast served at the hotel?

Yes, the hotel has a restaurant and offers in-room breakfast. Guests have praised the breakfast, including gluten-free options.

How far is the hotel from public transport?

It's a 10-minute walk to Schwedenplatz tube station.

Nearby

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The bottom line

For a central Vienna stay, Mercure Wien Zentrum delivers on location and service. The quiet, soundproofed rooms and helpful staff make it a dependable choice, though you'll want to plan for check-in times and skip it if you're bringing a pet.

8.6A solid, well-placed base in Vienna's first district.

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